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I have a technical question

If you're already a customer, the fastest way to get help is through our support ticketing system.

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Have a pre-sales question or general question about how our site / service works?

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What can we help you with? *

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What would you like help with in your account? *

I need help with the plugin *

Yes, All in One SEO is a WordPress plugin so it'll only work on WordPress sites.

If your site is hosted on WordPress.com, then please be aware that you'll need a Creator plan from WordPress.com in order to install custom plugins on your site.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

You can find our current pricing for All in One SEO Pro on our Pricing page here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

The annual renewal price for All in One SEO Pro is the full regular price shown on our Pricing page here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

You can find our current pricing for Broken Link Checker on our Pricing page here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

All in One SEO Pro has four license levels or plans.

Each of our four plans include more features and more site licenses, and are priced accordingly.

All of our plans include support direct from us.

You can see a full list of the features in each plan on our Pricing page here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

We're sorry, but we don't offer a free trial or demo of All in One SEO Pro has four license levels or plans.

However, we're happy to provide a “no questions asked” money-back guarantee that enables you to try All in One SEO Pro risk-free for 14 days.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

All in One SEO is very easy to use.

It comes preconfigured with our recommended settings, and there's a short setup wizard you can use to customize it for your specific site.

Once configured, you can leave All in One SEO to work for you automatically if you want, or use any of the great features such as our SEO Analysis or TruSEO content analysis to help you optimize your content.

You can find full documentation here including beginners guides here.

We have videos on every aspect of All in One SEO and SEO on our YouTube channel here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Yes, you can import settings and SEO meta from some other SEO plugins.

Check out our article on Importing Settings From Other Plugins here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Yes, we have an Installation Service for All in One SEO Pro, which you can add when purchasing AIOSEO Pro here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Yes, we have a Configuration Service for All in One SEO Pro, which you can add when purchasing AIOSEO Pro here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

We're sorry, but we don't currently provide phone or chat support.

If you have a question that's not answered here, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Yes, you can upgrade or downgrade your license level for All in One SEO Pro at any time.

For details on how to do this, please select “I'd like to upgrade to a higher plan” in the “Account or subscription question” dropdown in this form.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Yes, we do offer non-profit pricing for All in One SEO Pro.

You can learn more about our non-profit plans and submit an application on our SEO for Non-Profit Organizations page here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Yes, we do offer an affiliate program for All in One SEO Pro.

You can learn more about this program and sign up on our Affiliate page here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

You can reset your password for our site using the Reset Password form here.

If you're not sure of your account email address, or you're having trouble receiving the password reset email from us, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

If you're not sure of your password to log into our site, then you can reset it using the Reset Password form here.

If you're not sure of your account email address, are having trouble receiving the password reset email from us, or need any other help with logging in, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

You can upgrade your license level for All in One SEO Pro at any time.

To do this, please follow these steps:

1. Log into your account on our site here.
IMPORTANT: Please make sure you're logged into the Account area on our site before proceeding.

2. Click on the Downloads tab<./p>

3. Click on the Upgrade button.

4. Click the Upgrade button below the license level you want to switch to.

5. Complete the checkout process to upgrade your license level.

You'll pay the prorated difference between the two plans. You won't need to install AIOSEO Pro again, and your license key will still be the same.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

Please complete the Comment or Message field below and our Support team will be happy to help you with downgrading your license level.

You can cancel your subscription by following these steps:

1. Log into your account on our site here.
IMPORTANT: Please make sure you're logged into the Account area on our site before proceeding.

2. Click on the Billing tab

3. Scroll down to the Subscriptions section and click on the Cancel link next to the subscription you want to cancel.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

You can download an invoice for your payment by following these steps:

1. Log into your account on our site here.
IMPORTANT: Please make sure you're logged into the Account area on our site before proceeding.

2. Click on the Billing tab

3. Click on the Generate invoice link next to the payment you want an invoice for.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

We're sorry to hear you'd like a refund!

Please fill this Refund Request fields below to submit your request to our Billing team.

Why did you request a refund? *

Missing feature(s)
Missing access to an addon
I'm having technical problems
I will be using another AIOSEO license / subscription / account
Switching to a different SEO solution
My website no longer exists / business closed
No longer using WordPress for my website
It's too expensive
Other

What feature(s) are we missing? *

Please share details about the feature and how you would use it.

What addon(s) are we missing? *

What technical problems are you having? *

Please share details about the problems you're having and any errors you're seeing.

Which license or subscription will you be using? *

Which SEO solution will you be using? *

Which solution will you be using for your website? *

Please describe why you're requesting a refund? *

What do you like about AIOSEO? *

How can we improve AIOSEO? *

If you have the free version of All in One SEO installed, then you can enter your license key under All in One SEO > General Settings and this should install All in One SEO Pro for you.

New to AIOSEO? You can download the All in One SEO Pro zip file from your account’s Downloads tab here and upload it to your site’s Plugins page.

Check out our step-by-step guide and video to installing the plugin here!

We offer an Installation Service for All in One SEO Pro, which you can purchase on website here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

You can find your license key for All in One SEO Pro on your account’s Downloads tab here.

You can enter your license key in All in One SEO Pro by going to All in One SEO > General Settings.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

All in One SEO comes pre-configured with our recommended settings.

There's a short Setup Wizard you can use to customize it for your specific site. You can launch the Setup Wizard by going to All in One SEO > Dashboard on your site and clicking on the Improve SEO Rankings button.

We offer a Configuration Service for All in One SEO Pro, which you can purchase on website here.

If you have any other questions, or need additional help, then please complete the Comment or Message field below.

Please provide us with as much detail as possible and our Support team will be happy to help you.

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Please complete the Comment or Message field below with the details of the error you're seeing.

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Comment or Message *

Please describe your issue or question. Be brief but detailed. If you are contacting us about an issue, please provide steps to reproduce